Privacy Policy

Eugene Onegin, 2005

Pacific Opera Victoria is committed to protecting the privacy of our patrons.

Pacific Opera Victoria collects contact information primarily to inform its patrons about upcoming Opera activities. We may also use our contact lists to ask for your support for our Fundraising campaigns.

We do not trade or sell your address, phone number or e-mail address to any other organization.



Signng up for POV Enews:
If you would like to receive updates and information from Pacific Opera Victoria, you may sign up in any of the following ways:

  • By email to
  • By phone: 250.382.1641 or 250.385.0222

Opting Out of POV Enews:
If you no longer wish to receive updates and information from Pacific Opera Victoria, you may opt out in any of the following ways:

  • By selecting the Unsubscribe link at the bottom of our Enews emails.
  • By email to
  • By phone: 250.382.1641 or 250.385.0222


Canada's Anti-Spam Legislation {CASL)

As of July 1, 2014, CASL regulates the sending of commercial electronic messages (CEMs) in Canada

Exemption for Registered Charities: There is an exemption for CEMs sent by or on behalf of a registered charity where the primary purpose is to raise funds for the charity. This means that a registered charity does not require consent to send emails whose primary purpose is to raise funds.

The CRTC has confirmed that exempt messages include emails that:

  • solicit donations.
  • promote fundraising events
  • promote events such as theatrical productions or concerts, where the proceeds from ticket sales flow to the charity.

As well, emails that are simply news about the charity are not considered to be commercial messages and do not fall under CASL.

This means that most electronic messages sent by charitable organizations like Pacific Opera Victoria are exempt from CASL.

POV still makes every effort to follow good digital marketing practice and to respect your privacy by ensuring:

  • That we provide our contact information on every email.
  • That you have given us your express consent to receive emails or that we have your implied consent because we have a relationship with you (if, for example, you recently made a donation or bought a ticket).
  • That we provide an easy unsubscribe mechanism in all our Enews emails.

For more information, see the CRTC's FAQs about CASL. This includes a detailed section on how CASL applies to Registered Charities.

Questions? Please contact us at


Pacific Opera Victoria Association Charitable Number: 11907 5547 RR0001